Support Connection is deeply committed to your right to privacy and takes your privacy seriously. We have very strict privacy policies and we strive to keep your personal and financial information secure.
- This Privacy Policy (‘Privacy Policy’) covers Support Connection’s treatment of personally identifiable information that Support Connection collects when you are on the Support Connection website (the ‘Site’), and when you use Support Connection’s services.
- We will NEVER sell or rent your name, email address or personal information to any third party except to fulfill your order, unless specifically authorized by you.
- Only authorized employees may access your information.
- All employees are required to adhere to our strict privacy policies and any employee who violates the Privacy Policy is subject to termination and other disciplinary measures, up to and including criminal prosecution for their violation.
Traffic Data and Information. Support Connection uses a number of internal and third-party methods to recognize visitor data like IP addresses and browser settings (collectively ‘Visitor Data’). Support Connection’s internal servers and software automatically recognize Visitor Data. No Personally Identifiable Information (as defined below) is revealed in this process. The Site may also use Visitor Data to compile traffic data about the kind and types of visitors who use the Site at specific intervals (collectively ‘Traffic Data’).
From time to time, Support Connection may use the standard cookie feature of major browser applications and third-party providers or employ internally developed cookies and tracking codes that allow Support Connection to store a small piece of data on a visitor’s computer about his or her visit to the Site. Support Connection does not capture Personally Identifiable Information in cookies or use cookies to mine Personally Identifiable Information.
Personally Identifiable Information includes, but is not limited to: (i) ‘Contact Data’ (such as your name, address, city, state, zip code, phone number, and email address); (ii) ‘Financial Data’ (such as your credit card number, expiration date, and verification code); (iii) ‘Demographic Data’ (such as your zip code and gender); and (iv) other ‘Legal Data’ (such as your social security number, mortgage information, automobile information, marital information, trade secrets, inventions, and/or idea submissions and other sensitive information necessary to generate proper legal documents).
Please be advised that certain personal information becomes public record when documents are filed with the federal government, the state, or a court. For example, the corporate name, business address, and registered agent name become public information when articles of incorporation are filed. In many cases, a Secretary of State will provide this information to third parties for a fee. The US Patent and Trademark Office will also publish the names and addresses of trademark registrants. In some states, fictitious business names, including the name and address of the business owner, must be published in a newspaper. Support Connection’s Privacy Policy does not cover actions by these third parties.
Use of Personal Information. Please note that Contact Data and Traffic Data are used to gather general statistics about our customers and visitors, respectively, to enhance the consumer experience on the Site. We may also use Demographic Data in a way that does not identify you specifically or allow you to be contacted but that provides collective information about our users. For example, we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed. We will never share any personal information.
Opting Out. You may choose not to provide us with any Personally Identifiable Information or you may turn off cookies in your browser by changing its settings.
Website Areas Beyond Support Connection’s Control. The Site may include interactive forums such as message boards and chat rooms. Please note that any Personally Identifiable Information disclosed in these areas is public and becomes public information. You should use caution when deciding to disclose your personal information in these forums.
Third-Party Websites and Third-Party Service Providers. Support Connection may maintain links to other websites, and other websites may maintain links to the Site. This Privacy Policy applies only to the Support Connection.com Site and not to any other websites accessible from Support Connection or that you may use to access Support Connection, each of which may have privacy policies that are materially distinct from this Privacy Policy. If you choose to visit other websites, Support Connection is not responsible for the privacy practices or content of those other websites. It is your responsibility to review the privacy policies of those websites to confirm that you understand and agree with them.
We may work with third-party service providers that we do not own or control. With your authorization, we may obtain your information from a third-party service provider. Unless specifically authorized by you, we do not provide your Personally Identifiable Information to any third-party service providers, except to fulfill your order.
User Access to and Ability to Update Personally Identifiable Information. If at any time you want to remove your Personally Identifiable Information from our Site, you may contact us at support@supportconnectionnj.com. Support Connection may maintain some or all of this data in its archives even after it has been removed from the Site.
Our Commitment to Data Security. We strive to make certain that our servers and connections incorporate the latest encryption and security devices. To prevent unauthorized access, we have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect.
Lost or Stolen Data. Support Connection has security measures in place to prevent the loss, misuse, destruction, and alteration of the information you provide us. We will have no liability to you or to any third party if any such loss, misuse, destruction, or alteration occurs.
By signing up for texts, you consent to receive customer service, appointment reminders and case management information from Support Connection at the number you provided, including messages sent by auto dialer. Consent is not a condition of purchase.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies based on communication needs
Non-Sharing Clauses:
- Support Connection does not share your data with third parties for marketing purposes.
- Support Connection does not sell, rent, or share the collected mobile numbers or mobile opt-in information with anyone.
To get help, reply HELP or contact Support Connection at 844-777-8296 or support@supportconnectionnj.com
To Opt-Out of messaging: Reply STOP to 844-777-8296 or send an email to Support Connection at support@supportconnectionnj.com. You can also call us at 844-777-8296. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and then you will receive no further messages.
IF YOU BELIEVE THAT YOUR PRIVACY HAS BEEN BREACHED THROUGH THE USE OF OUR WEBSITE, YOU MAY CONTACT US IMMEDIATELY AT support@supportconnectionnj.com.